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Microsoft Outlook: Introduction to Intermediate

Overview and objectives

This one-day course is designed to help a delegate to enhance, edit and organise electronic messages. Interesting topics that will be covered: Contacts & Address Book, Calendar, Tasks, Notes and the Journal.

Course Prerequisite

Microsoft Windows

Course Outline

This course consists of 7 modules
Module One Starting Microsoft Outlook
The Outlook Window
Display the View Bars
Using Outlook Today
Office Assistant
Customize Outlook
Module Two Contact & Address Book
Importing an Old Address List
Adding a Contact
Editing Contact Information
Create a Distribution List
Assigning a Task to a Contact
Print Contact Information
Module Three Receiving & Handling E-mail
Filtering out Spam
Mark Messages (Read or Unread)
Flag Messages
Archive a Message
Create a Message
Formatting a Message
Use Stationery
Attach Files
Sign Message – Signature
Check Spelling
Reply to Messages
Forward Messages
Create a Task from a Message
Create an Appointment from a Message
Create a Note from any Item
Module Four Calendar – Moving Around
Schedule an Appointment
Schedule a Meeting
Schedule an Event
Recurrence
Change Calendar Settings
Adding Holidays / Print your Calendar
Module Five Using Task Lists
Create Tasks
Change a Task
Add a Time Estimate
Assigning Tasks
Tasks – Recurrence
Prioritize a Task
Set a Reminder / Set a Category
Delete a Task
Print a Tasks
Customize the Tasks Folder
Recording Statistics about a Task
Module Six Explore Notes
Create a Note
Change a Note
Delete a Note
Categorize Notes
Format a Note
Forward a Note
Customize a Note
Print a Note
Use a Journal
Setting up a Journal
Recording activities Manually
Change the Journal Entry
Delete a Journal Entry
Printing the Journal
Module Seven Saving a Draft
Managing Files & Folders
Create Folders to Organize Items
Add a Shortcut to the Outlook Bar
Delete / Copy / Move Items
Archiving Important Items
Sorting
Additional Info on Microsoft Exchange

Duration 1 day
Cost R915,00 (excl. VAT)
Includes Comprehensive Manual
Lunch & Refreshments
Electronic Certificate (on successful completion of the course)
Electronic Trainer Feedback Report
Electronic Delegate Feedback Questionnaire

 
PDF DownloadDownload Course
Outline PDF
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Any delegate wanting to obtain skills to use basic features of Microsoft Outlook.

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