Be The Best Receptionist You Can Be

Home / Educational / Be The Best Receptionist You Can Be

The receptionist is normally the first, face-to-face point of contact with a client or potential client.

SOME TRAITS THAT A GOOD RECEPTIONIST SHOULD HAVE:
• Professional
• Positive Attitude
• Calm
• Friendly (Always Smile)
• Organized
• Tidy
• Neat
• Reliable
• Helpful

TIPS FOR A RECEPTIONIST:
• Leave your personal problems at home
• Always be positive
• Show initiative
• Love your job
• Remain calm in all situations
• No Cell phones (unless work-related)

BE COMPUTER LITERATE IN:
• MS Windows
• MS Word
• MS Excel
• MS Outlook

SOFT SKILLS FOR A RECEPTIONIST
• Telephone Etiquette
• Time Management
• E-mail Etiquette

Harvey Mackay said that you only get one chance to make a good first impression, and your companies’ may be in the hands of the receptionist.
Upskill and empower your receptionist to take the “Frontline” to the next level.

Related Posts

Leave a Comment

pst-training-shilohpst-training-motivation