Writing is a key method of communication for most people, and it’s one that many people struggle with. Written communication can impact significantly on the effectiveness of any organisation. Developing writing skills to create professional documents will give learners that extra edge in the workplace.
This course will teach learners how to plan, structure, write and edit credible and convincing documents.
Good understanding of English
English
Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions.
All business professionals who want to become more confident, efficient and effective in their writing.
1 Day
Module 1 | Ten Tips of Meaningful Written Communication Planning: Pointers before Writing Common Pitfalls when Writing Audience, Needs & Purpose Consider Your Tone, Style & Content Magic Words Jargon & Acronyms Irony / Humour / Satire / Sarcasm Consider the purpose of your text Using Questions to Identify Information Information Sources Accuracy, Bias, Stereotypes & Offensiveness Brainstorming Information Mind Mapping Non-Essential Information |
Module 2 | Spelling and Grammar issues Commonly Confused Words Using Paragraphs & Sentences Correctly Organise & Structure Grammar, Syntax & Plain Language Punctuation Numbers Monetary Amounts Dates & Times Capitalisation Use lists Use positive language |
Module 3 | Language Application The First Draft Writing Formats & Structures Write opinionated messages (apologies, negative messages & persuasive messages) Ten Steps to Good Business Writing |
Module 4 | Writing great E-mails E-mail Etiquette Using E-mail Responsibly Guidelines on Netiquette |
Module 5 | Writing Business Letters Points on Writing: Proposals / Reports / Agenda’s Features of a Written Document: Table of Contents / Index / Foreword / Executive Summary / Glossary |
Module 6 | What is proofreading? Techniques to improve proofreading skills Guidelines for Printing and Publishing |