Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Change is something that we need to learn to live with and embrace. We need to be able to understand and manage change appropriately.
Read, Write & Understand English
English
Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions.
This course is for any professional who is experiencing or anticipating change within the work environment. Anyone who is tasked with implementing a new project, process, or technology, including business managers, end-users and information management specialists.
1 Day
Module 1 | Workshop Objectives Preparing for Change Defining your Strategy Building the Team Change Hardiness Why Changes Occur Identifying the WIFM What’s in it for Me? Building Support Understanding Change Influences on Change Common Reactions to Change Tools to Help the Change Process |
Module 2 | The Three Stages of Processing Change Leading and Managing Change Preparing and Planning Delegating Keep the Lines of Communication Open Coping with Pushback Cope with Stress Cope with Fear |
Module 3 | Analysing Change Conduct a Change Analysis The POISS Model Gaining Support Gathering Data Addressing Concerns and Issues Making it All Worthwhile Leading Status Meetings Celebrating Success Sharing the Results and Benefits |
Module 4 | Using Appreciative Inquiry The Four Stages The Purposes of Appreciative Enquiry Bringing People to Your Side A Dash of Emotion Plenty of Facts Building Resiliency Building Flexibility |
Module 5 | Anticipate Change Reframed Change Embracing Change Communicating Change Benefits of Change |