Reports are an extremely important means of communication within an organization. The ideas expressed in reports are often used as a basis for action or to make a decision of some sort. A good report shows qualities of accuracy, orderliness, precision, clarity and persuasion, and is achieved through orderly, solid work. “Write effectively – every time!”
Read, Write & Understand English
English
Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions
Secretaries, Personal Assistants, Staff submitting tenders & proposals, OHS Representatives, Junior & Middle Managers.
1 Day
Module 1 | Fundamental Principles of Good Business Writing Stylistic Traps to Avoid Ten Steps to Good Business Writing Purpose of Business Reports Types of Reports (Annual / Financial / Progress / Production / Investigation / Feedback / Research) Report Purpose / Regular Recipients / Frequency of Distribution |
Module 2 | Requirements of Effective Reports Introduction to Information Factors that affect the Quality of Information The Value of Information Information Sources Confidentiality General Requirements for a Good Report (Accuracy / Facts / Hearsay / Deductions / Opinions) The Meaning of Words Features of a Formal Report Readers’ Expectations |
Module 3 | Setting clear Objectives A Sound Structure The Beginning The Middle The End Reports & Proposals Order of the Presentation Planning the Writing Preparing to Write the Report (Six Stages) Research prior to Preparation Five Steps to Short, Punchy Reports |
Module 4 | Use of Graphics in Business Reports Do’s & Don’ts – Graphics Appendixes Crediting Sources Footnotes & Endnotes Dealing with Numbers Graphics & Charts Tables Production & Re-production The Presentation of the Report (Pagination & Layout) Typeface & Type Size Numbering Pictures |
Module 5 | Some Writing Rules Difference a Word makes Report Do’s Report Don’ts Report Templates Table of Contents Appendixes Bibliography / Reference List The Glossary |