Effective Report Writing
SOFT SKILLS
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Overview
Reports are an extremely important means of communication within an organization. The ideas expressed in reports are often used as a basis for action or to make a decision of some sort. A good report shows qualities of accuracy, orderliness, precision, clarity and persuasion, and is achieved through orderly, solid work. “Write effectively – every time!”
Objectives
- Understand the Purposes of a Report
- Plan a Report
- Understand the Structure of a Report
- Collect Information of your Report
- Organise your Information
- Use an appropriate Style of Writing
- Present Data effectively
Course Prerequisite
Read, Write & Understand English
Language of Delivery
English
Delivery Methods
Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions
Who should attend?
Secretaries, Personal Assistants, Staff submitting tenders & proposals, OHS Representatives, Junior & Middle Managers.
Duration
1 Day
Includes:
- Comprehensive Manual
- Lunch & Refreshments (not applicable to on-site training)
- Electronic Certificate (on successful completion of the course) Electronic
- Trainer Feedback Report
- Electronic Delegate Feedback Questionnaire
Course outline
| Module 1 | Fundamental Principles of Good Business Writing Stylistic Traps to Avoid Ten Steps to Good Business Writing Purpose of Business Reports Types of Reports (Annual / Financial / Progress / Production / Investigation / Feedback / Research) Report Purpose / Regular Recipients / Frequency of Distribution |
| Module 2 | Requirements of Effective Reports Introduction to Information Factors that affect the Quality of Information The Value of Information Information Sources Confidentiality General Requirements for a Good Report (Accuracy / Facts / Hearsay / Deductions / Opinions) The Meaning of Words Features of a Formal Report Readers’ Expectations |
| Module 3 | Setting clear Objectives A Sound Structure The Beginning The Middle The End Reports & Proposals Order of the Presentation Planning the Writing Preparing to Write the Report (Six Stages) Research prior to Preparation Five Steps to Short, Punchy Reports |
| Module 4 | Use of Graphics in Business Reports Do’s & Don’ts – Graphics Appendixes Crediting Sources Footnotes & Endnotes Dealing with Numbers Graphics & Charts Tables Production & Re-production The Presentation of the Report (Pagination & Layout) Typeface & Type Size Numbering Pictures |
| Module 5 | Some Writing Rules Difference a Word makes Report Do’s Report Don’ts Report Templates Table of Contents Appendixes Bibliography / Reference List The Glossary |