SOFT SKILLS
Kickstart your career with one of our professional training development courses.
Overview
Reports are an extremely important means of communication within an organization. The ideas expressed in reports are often used as a basis for action or to make a decision of some sort. A good report shows qualities of accuracy, orderliness, precision, clarity and persuasion, and is achieved through orderly, solid work. “Write effectively – every time!”
Objectives
- Understand the Purposes of a Report
- Plan a Report
- Understand the Structure of a Report
- Collect Information of your Report
- Organise your Information
- Use an appropriate Style of Writing
- Present Data effectively
Course Prerequisite
Read, Write & Understand English
Language of Delivery
English
Delivery Methods
Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions
Who should attend?
Secretaries, Personal Assistants, Staff submitting tenders & proposals, OHS Representatives, Junior & Middle Managers.
Duration
1 Day
Includes:
- Comprehensive Manual
- Lunch & Refreshments (not applicable to on-site training)
- Electronic Certificate (on successful completion of the course) Electronic
- Trainer Feedback Report
- Electronic Delegate Feedback Questionnaire
Course outline
| Module 1 | Fundamental Principles of Good Business Writing Stylistic Traps to Avoid Ten Steps to Good Business Writing Purpose of Business Reports Types of Reports (Annual / Financial / Progress / Production / Investigation / Feedback / Research) Report Purpose / Regular Recipients / Frequency of Distribution |
| Module 2 | Requirements of Effective Reports Introduction to Information Factors that affect the Quality of Information The Value of Information Information Sources Confidentiality General Requirements for a Good Report (Accuracy / Facts / Hearsay / Deductions / Opinions) The Meaning of Words Features of a Formal Report Readers’ Expectations |
| Module 3 | Setting clear Objectives A Sound Structure The Beginning The Middle The End Reports & Proposals Order of the Presentation Planning the Writing Preparing to Write the Report (Six Stages) Research prior to Preparation Five Steps to Short, Punchy Reports |
| Module 4 | Use of Graphics in Business Reports Do’s & Don’ts – Graphics Appendixes Crediting Sources Footnotes & Endnotes Dealing with Numbers Graphics & Charts Tables Production & Re-production The Presentation of the Report (Pagination & Layout) Typeface & Type Size Numbering Pictures |
| Module 5 | Some Writing Rules Difference a Word makes Report Do’s Report Don’ts Report Templates Table of Contents Appendixes Bibliography / Reference List The Glossary |