Emotional Intelligence

Emotional Intelligence

Overview & objectives

Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior.  Emotional Intelligence is an extremely important skill to have for personal and professional success.  This workshop will help increasing your emotional intelligence to exceed your goals and achieve your fullest potential.

Course Outline

This course consists of 8 topics
Topic 1What is self-management, self-awareness, self-regulation, self-motivation, and empathy and how do I practice it in my everyday life?
Topic 2Your emotions – understand them, use them and manage them.
Topic 3The importance of verbally communication.
Topic 4How to positively communicate with others in a non-verbal manner.
Topic 5What is the benefits of developing your emotional intelligence?
Topic 6How do I use emotional intelligence in the workplace?
Topic 7Glass half full or half empty? How to create a healthy balance between optimism and pessimism.
Topic 8How to positively impact others in your life, in your workplace and in the world.

Emotional Intelligence

Who should attend?

All Staff Members

Course Prerequisite

None.

Duration

1 Day

Cost

R1 595,00 (excl. VAT)

Includes

  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire
Download Course Information

Emotional Intelligence

Course Schedule

View the available course dates