Introduction to Internet & E-mail

Introduction to Internet & E-mail

Group Bookings Only

(Minimum of 6 delegates per group)

Overview and objectives

This one-day course is designed to help delegates to:

  • understand the concept of the Internet and the opportunity to gain an understanding of how the World Wide Web works. Delegates will become proficient in using the Internet Explorer browser, learn to search, find and access information on the Web using a variety of different tools.
  • use the e-mail and scheduling application Microsoft Outlook. Delegates will learn to send and receive e-mails, use the Address Book as well as the Calender to arrange appointments, meetings and events.

Course Outline

This course consists of 6 modules
Module 1Starting Microsoft Outlook
The Outlook Window
Display the View Bars
Using Outlook Today
Office Assistant
Customize Outlook
Module 2Contact & Address Book
Adding a Contact
Editing Contact Information
Create a Distribution List
Assigning a Task to a Contact
Print Contact Information
Module 3Receiving & Handling E-mail
Mark Messages (Read or Unread)
Create a Message
Formatting a Message
Use Stationery
Attach Files
Sign Message — Signature
Check Spelling
Reply to Messages
Forward Messages
Module 4Calendar — Moving Around
Schedule an Appointment
Schedule a Meeting
Schedule an Event
Create a Note
Change a Note
Delete a Note
Module 5Web Sites to get you started
Basic Principles of the Internet
What is the Internet?
The World Wide Web (WWW)
User Names and Internet Addresses
Uniform Resource Locators (URL)
Web Browsers
Start Microsoft Explorer 6.0
Internet Explorer Interface
Module 6The Internet Explorer Active Desktop
Browsing the Internet & Viewing Web Pages
Entering a Web Address
Standard Toolbar Buttons
Internet Explorer Help
Ending Internet Explorer
Using the Search Feature
Performing Advanced Searches
Customise the Search Feature
Tips for Effective Searching
Print Search Results
Adding Links to the Favorite Folder
Organise your Favorites
Using the History Feature

Introduction to Internet & E-mail

Who should attend?

Any delegate wanting to connect to the Internet via Internet Explorer, as well as learning to use the email and scheduling application Microsoft Outlook.

Course Prerequisite

Microsoft Windows


1 Day


R990,00 (excl. VAT)


  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire
Download Course Information

Introduction to Internet & E-mail

Course Schedule

View the available course dates