SOFT SKILLS
Kickstart your career with one of our professional training development courses.
Overview
This course help delegates to apply time management and stress management techniques in their own lives and work environments.
The ultimate goal is to empower delegates to enhance their productivity, well-being, and overall performance by effectively managing their time and stress levels.
Objectives
- Develop the ability to identify priorities, set realistic goals, and create efficient schedules for optimal time utilisation
- Recognise personal and work-related stressors and acquire coping strategies and relaxation techniques to manage stress effectively
- Learn to set SMART goals and implement strategies to achieve them, providing a clear direction and motivation
- Set clear boundaries between work and personal life, fostering a healthier work-life balance
Cultivate a mindset of continuous improvement, seeking feedback, and adapting strategies to evolving work environments - Develop the ability to delegate tasks effectively, optimising the use of time and resources
Course Prerequisite
None.
Language of Delivery
English.
Delivery Methods
Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions.
Who should attend?
Suitable for professionals at all levels and across various industries who want to enhance their productivity, optimise time utilisation, and effectively manage stress for improved overall performance and well-being, e.g. Receptionists / Sales Staff / Team Leaders / Supervisors.
Duration
1 Day
Includes:
- Comprehensive Manual
- Lunch & Refreshments (not applicable to on-site training)
- Electronic Certificate (on successful completion of the course)
- Electronic Trainer Feedback Report
- Electronic Delegate Feedback Questionnaire
Course outline
| Module 1 | Identify Time Management Profiles The Real value of Time Organise & Analyse Time The Role of Self-Management Time Wasting Personalities Disorganised Team Members Time Wasters |
| Module 2 | Understand the Principles of Time Management The 80/20 Principle The Process of Delegation Barriers to Delegation Failures in Delegation Prioritising Procrastination How to Get Rid of the Backlog Schedule your Activities Keep your desk clear Use a Diary Use of an Appointment Book Use of an Electronic Organiser Use of a Year Planner Schedule Appointments/Meetings/Events Plan and follow a Work Schedule General Time Savers |
| Module 3 | Draw up Time Efficient Work Plans Setting Goals and Objectives Difference between a Goal and an Objective Developing an Action Plan Planning Time Lines Create, Use and Maintain a Task List The Purpose of a Diary Work Schedules Work Rosters |
| Module 4 | Design your Office and Yourself Gadgets that will save you time Design a workable Filing System Avoid Information Overload Understanding Stress Signs of Stress Learn to say “No” (Assertiveness) Control Your Time Set realistic Goals & Expectations Control Your Environment Control Your Attitude Manage Stress at Work Ways to Reduce Stress Healthy Lifestyle Choices Work-Life Balance |
| Module 5 | Implement Efficient Work Plans Run and Attend more Effective Meetings When Attending Other People’s Meetings The Value of Information |
| Module 6 | Keeping on top of E-mail Organised & Disorganised People There’s No Ending |