Management for New Leaders (Supervisor/Teamleader)

Management for New Leaders (Supervisor/Teamleader)

Overview

Each person has unique capabilities and talents, strengths and weaknesses – and feelings. This workshop will help each delegate to do a better job at managing employees and creating a workplace that supports the goals of the company.

Course Outline

This course consists of 7 Modules
Module 1Settling into your New Job
Managing People
Module 2Building Great & Productive Teams
Set Goals and Targets
Module 3Developing Leadership Skills
Body Language and Stress Management
Module 4Assertive Communication
Interacting with Others (Listening / Feedback / Managing Conflict)
Module 5Manage Good Performance
Manage Poor Performance
Module 6Assign work and Delegate to Individuals and Teams
Leading, Attending and achieving Goals in Meetings
Module 7Identify your Customers and meeting their needs

Management for New Leaders (Supervisor/Teamleader)

Who should attend?

New Leaders or Managers / Supervisors / Team Leaders

Course Prerequisite

None.

Duration

1 Day

Cost

R1 595,00 (excl. VAT)

Includes

  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire

Course Schedule

View the available course dates