COMPUTER SKILLS
Computer skills are a valuable addition to any employee’s personal portfolio and can greatly increase your desirability to employers.
Overview
This one-day course is designed to help a delegate to enhance, edit and organise electronic messages.
Objectives
- Creating, Sending, Editing, Forwarding and Replying to Messages
- Change delivery options
- Creating Signature and using Themes
- Using Calendars
- Using Tasks / Using Notes
- Using Search Engines
- Working with Rules and Conditional Formatting
Course Prerequisite
MS Windows & Internet (Introduction)
Language of Delivery
English
Delivery Methods
Course is facilitated by a competent & experienced subject matter trainer, who utilises the following techniques to ensure that the session is practical and experiential: Questions; Discussion; Exercises & Assessments.
Who should attend?
General workers, Tea Ladies, Cleaners, Drivers & Delivery people, or anyone who has had no exposure to using a PC.
Duration
1 Day
Includes:
- Comprehensive Manual
- Lunch & Refreshments (not applicable to on-site training)
- Electronic Certificate (on successful completion of the course)
- Electronic Trainer Feedback Report
- Electronic Delegate Feedback Questionnaire
Course outline
| Module 1 | Identifying the Components of the Outlook Interface Using Peeks Outlook Folders Outlook Today Read & Print Messages Delete Messages |
| Module 2 | Create & Send Email Messages Replying or Forwarding Messages Spelling & Grammar Mark Messages as Unread Categorize Messages Deleting & Restoring Messages Attach Files & Outlook Items Previewing & Saving Attachments |
| Module 3 | Save a Message as a Draft Create Folders Move & Copy Messages to a Folder Rename & Delete Folders |
| Module 4 | Contacts & the Address Book Adding Contacts Editing Contacts Arrange Contacts into Categories Sort & Find Contacts Find the Geographical Location of a Contact Print Contact Information |
| Module 5 | Using Themes Creating, Editing and Deleting Signatures Modify Message Security Settings Use Voting Buttons Modify Delivery Options |
| Module 6 | The Calendar Navigating the Calendar Schedule Appointments & Meetings Schedule an Event Create Recurring Appointments, Meetings & Events. Add an Additional Time Zone Add Public Holidays Printing the Calendar |
| Module 7 | Creating Tasks Edit & Update Tasks Creating Recurring Tasks, Categorize Tasks Mark Tasks as Complete Deleting Tasks Assigning tasks to someone else |
| Module 8 | Explore Notes Creating, Editing & Deleting Notes. Forwarding Notes Displaying Notes on the Desktop Printing Notes |
| Module 9 | Creating Rules Delete & Edit Rules Creating Conditional Formatting Rules Deleting Conditional Formatting Rules Microsoft Exchange Share Calendars |