Microsoft Outlook: Introduction to Intermediate

Microsoft Outlook: Introduction to Intermediate

Overview and Objectives

This one-day course is designed to help a delegate to enhance, edit and organise electronic messages. Interesting topics that will be covered: Contacts & Address Book, Calendar, Tasks, Notes and the Journal.

Course Outline

This course consists of 9 modules
Module 1Identifying the Components of the Outlook Interface
Understanding Peeks
Outlook Folders
Outlook Today
Read and Print Messages
Delete Messages
Module 2Create and Send Email Messages
Format a Message
Check Spelling and Grammar
Mark Messages as Unread
Categorize Messages
Deleting and Restoring Messages
Attach a File
Previewing and Saving Attachments
Module 3Save a Draft
Create Folders
Move and Copy Items to a Folder
Delete a Folder
Module 4Contacts and the Address Book
Add a Contact
Edit a Contact
Arrange Contacts into Categories
Sort and Find Contacts
Find the Geographical Location of a Contact
Print Contact Information
Module 5Use Themes & Signatures
Change the Default Font for Messages
Modify Message Security Settings and other settings
Use Voting Buttons
Modify Delivery Options
Module 6Understanding the Calendar
Navigating the Calendar
Schedule Appointments
Schedule Meetings
Categorize Appointments
Schedule an Event
Creating Recurring Appointments, Meetings and Events
Add an Additional Time Zone
Add Public Holidays
Printing the Calendar
Module 7Creating a Task
Edit and Update a Task
Create Recurring Tasks
Categorize Tasks
Mark Tasks as Complete
Delete Tasks
Assign Tasks
Module 8Explore Notes
Create, Edit and Delete Notes
Forward Notes
Notes on the Desktop
Print Notes
Module 9Creating Rules, Conditional Formatting
Create a Conditional Formatting Rule
Microsoft Exchange
Share Calendars

Microsoft Outlook: Introduction to Intermediate

Who should attend?

Any delegate wanting to obtain skills to use basic features of Microsoft Outlook.

Course Prerequisite

Microsoft Windows: Introduction


1 Day


R1 270,00 (excl. VAT)


  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire

Course Schedule

View the available course dates