Overview

An Office Administrator provides office and administrative support to either a team or individual. This role is vital for the smooth-running of a business. The aim of the course is to develop the knowledge, skills and capabilities for being an effective and efficient office administrator as well as the importance of being part of a team.

Objectives

• Understand the position & functions of an Office Administrator
• Recognise your professional role as part of the team
• Manage your time effectively, prioritise and delegate
• Apply problem solving techniques
• Developing Filing Systems
• Communicate more effectively
• Focus on your Attitude

Course Prerequisite

None.

Language of Delivery

English

Delivery Methods

Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions.

Who should attend?

The course is suitable for personal assistants, admin clerks, office managers, office administrators, administrative assistants, Receptionists, and admin support staff.

Duration

1 Day

Includes:

• Comprehensive Manual
• Lunch & Refreshments (not applicable to on-site training)
• Electronic Certificate (on successful completion of the course)
• Electronic Trainer Feedback Report
• Electronic Delegate Feedback Questionnaire

Course outline