Manage Meetings & Minute Taking

Meetings are an important tool in the successful management of business activities. To ensure best outcomes, focus on effective planning, smooth running and accurate minutes.

Duration: 1 Day
Who should attend? Secretaries, Personal Assistants, Staff submitting tenders & proposals, Junior & Middle Managers.
Course Prerequisite: None

Course Outline

  • What is a Meeting?
  • Cycle of a Meeting
  • The Participants
  • Arranging & Planning a Meeting
  • Sections of a Meeting
  • Setting the Procedure
  • Working with the Administrator
  • Agenda
  • Agenda Styles
  • Personal Preparation
  • The right Environment
  • Chairing a Meeting
  • Leadership in Meetings
  • Opening a Meeting
  • Managing Agenda Items
  • Closing a Meeting
  • Taking Notes
  • Structuring Notes
  • Writing up the Minutes
  • Styles of Minutes
  • Layout and Numbering
  • Business English for Minutes
  • Ten Steps of Good Business Writing
  • Building Confidence as the Minute Taker
  • Meeting Terminology
  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire

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Course Schedule

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