Microsoft Outlook (Introduction – Intermediate)

This one-day course is designed to help a delegate to enhance, edit and organise electronic messages. Interesting topics that will be covered: Contacts & Address Book, Calendar, Tasks, Notes and the Journal.

Duration: 1 Day
Who should attend? Any delegate wanting to obtain skills to use basic features of Microsoft Outlook.
Course Prerequisite:

  • Be familiar with personal computers and the use of a keyboard and mouse
  • Successfully completed or have equivalent experience in Microsoft Windows

Course Outline

  • Identifying the Components of the Outlook Interface
  • Understanding Peeks
  • Outlook Folders
  • Outlook Today
  • Read and Print Messages
  • Delete Messages
  • Create and Send Email Messages
  • Format a Message
  • Check Spelling and Grammar
  • Mark Messages as Unread
  • Categorize Messages
  • Deleting and Restoring Messages
  • Attach a File
  • Previewing and Saving Attachments
  • Save a Draft
  • Create Folders
  • Move and Copy Items to a Folder
  • Delete a Folder
  • Contacts and the Address Book
  • Add a Contact
  • Edit a Contact
  • Arrange Contacts into Categories
  • Sort and Find Contacts
  • Find the Geographical Location of a Contact
  • Print Contact Information
  • Use Themes & Signatures
  • Change the Default Font for Messages
  • Modify Message Security Settings and other settings
  • Use Voting Buttons
  • Modify Delivery Options
  • Understanding the Calendar
  • Navigating the Calendar
  • Schedule Appointments
  • Schedule Meetings
  • Categorize Appointments
  • Schedule an Event
  • Creating Recurring Appointments, Meetings and Events
  • Add an Additional Time Zone
  • Add Public Holidays
  • Printing the Calendar
  • Creating a Task
  • Edit and Update a Task
  • Create Recurring Tasks
  • Categorize tasks
  • Mark Tasks as Complete
  • Delete Tasks
  • Assign Tasks
  • Explore Notes; Create, Edit and Delete Notes
  • Forward Notes
  • Notes on the Desktop
  • Print Notes
  • Creating Rules, Conditional Formatting
  • Create a Conditional Formatting Rule
  • Microsoft Exchange
  • Share Calendars
  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire

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