Problem Solving & Decision Making

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Problem Solving & Decision Making

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Overview

This course equips participants with the skills and strategies necessary to effectively identify, analyse, and resolve complex problems and make sound decisions in both personal and professional contexts.

Objectives

  • Develop delegates’ ability to think critically and analytically when faced with complex problems, enabling them to assess situations objectively, identify underlying issues, and generate creative solutions
  • Equip delegates with decision-making models, frameworks, and tools to make informed and effective decisions, considering factors such as risks, uncertainties, and ethical considerations
  • Strengthen delegates’ problem-solving capabilities by providing them with techniques and strategies to systematically analyse problems, generate innovative solutions, and implement effective action plans
  • Encourage collaboration and effective communication among team members to facilitate group problem-solving and decision-making processes, leveraging diverse perspectives and expertise
  • Help delegates develop adaptability and resilience in dealing with unexpected challenges and uncertainties, enabling them to adjust strategies, learn from failures, and continuously improve their problem-solving and decision-making skills

Course Prerequisite

Good understanding of English

Language of Delivery

English

Delivery Methods

Course is facilitated by a competent subject matter trainer, who utilises a combination of the following techniques to ensure that the session is practical and experiential: Discussion; Role Play; Exercises & Case Studies; Videos/DVD’s; Games, Slide Shows & Written Questions

Who should attend?

This course is beneficial for individuals across various levels and roles within an organisation, e.g. Managers and Leaders / Project Managers / Team Members and Employees / Human Resources (HR) Professionals / Entrepreneurs and Business Owners / Students.

Duration

1 Day

Includes:

  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course) Electronic
  • Trainer Feedback Report
  • Electronic Delegate Feedback Questionnaire

Course outline

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