Soft Skills Catalogue

SOFT SKILLS

In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills. PST Training offers a wide range of soft skills courses.

Career Development

Reception / Frontline

Reception / Frontline

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Telephone Skills and Etiquette

Telephone Skills & Etiquette

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Office Administrator

Office Administrator

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Effective Report Writing

Effective Report Writing

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Meetings and Minute Taking

Meetings & Minute Taking

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Business Writing

Business Writing

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Time Management

Time Management

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Office Etiquette

Business Etiquette & Professional Conduct in the Workplace

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Office Upkeeping

Office Upkeeping

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Customer Service

Customer Service (Level 1)

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Customer Service (Level 2)

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Stock Control

Stock Control

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Personal Development

Managing Conflict

Managing Conflict & Positive Assertiveness

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Emotional Intelligence

Emotional Intelligence & Personal Mastery

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Motivation, Productivity & Effectiveness

Motivation, Productivity & Effectiveness

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Diversity & Equal Opportunities

Diversity & Equal Opportunities

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Change Management

How to Manage Change (Change Management)

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Sales & Marketing

Sales Techniques

Sales Techniques

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Presentation Skills

Effective Public Speaking

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Leadership Development

Management for New Leaders

Management for New Leaders

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Managerial Leadership

Managerial Leadership

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Coaching & Mentoring

Coaching & Mentoring

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Disciplinary Process in the Workplace

Disciplinary Process in the Workplace

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