021 914 0850

Montrose Place, 2nd Floor, 2 Bella Rosa Street, Rosenpark, Bellville, 7500

SOFT SKILLS

In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills. PST Training offers a wide range of soft skills courses.

Career Development

Reception / Frontline

Reception / Frontline

Telephone Skills and Etiquette

Telephone Skills & Etiquette

Office Etiquette

Professional Conduct in the Workplace – Business Etiquette

Office Upkeeping

Office Upkeeping

Office Administrator

Office Administrator

Time Management

Manage Time and Stress for Better Performance

Business Writing

Business Writing Essentials (incl. Report Writing)

Meetings and Minute Taking

Manage Meetings & Minute Taking

Effective Report Writing

Effective Report Writing

Customer Service

Customer Interaction – Level 1

presentation-software-training-workshop-customer-service-sales-and-marketing

Customer Interaction – Level 2

Managing Conflict

Conflict Management Skills

Assertiveness & Self Confidence

Assertiveness & Self Confidence

Meetings and Minute Taking

Problem Solving & Decision Making

Meetings & Minute Taking

Effective Communication (Intra- & Interpersonal Skills)

Emotional Intelligence

Emotional Intelligence & Personal Mastery

motivation

Growth Mindset, Motivation & Resilience

Diversity & Equal Opportunities

Diversity & Inclusion in the Workplace

Stock Control

Stock Control

Sales & Marketing

Sales Techniques

Selling & Negotiation Skills

Presentation Skills

Effective Public Speaking

Leadership Development

Management for New Leaders

Supervisory Skills (New Leaders)

Managerial Leadership

Managerial Leadership

Situational Leadership

Situational Leadership

Employment Equity

Employment Equity (EE) Committee Training

Disciplinary Process in the Workplace

Disciplinary Process in the Workplace

Performance Management

Performance Management

Change Management

Change Management (How to Manage Change)

Coaching & Mentoring

Coaching & Mentoring