Soft Skills Catalogue
SOFT SKILLS
In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills. PST Training offers a wide range of soft skills courses.
Reception / Frontline
Telephone Skills & Etiquette
Office Administrator
Effective Report Writing
Meetings & Minute Taking
Business Writing
Time Management
Business Etiquette & Professional Conduct in the Workplace
Office Upkeeping
Customer Service (Level 1)
Customer Service (Level 2)
Stock Control
Personal Development
Managing Conflict & Positive Assertiveness
Emotional Intelligence & Personal Mastery
Motivation, Productivity & Effectiveness
Diversity & Equal Opportunities
How to Manage Change (Change Management)
Sales & Marketing
Sales Techniques
Effective Public Speaking
Leadership Development
Management for New Leaders
Managerial Leadership
Coaching & Mentoring
