Performance Management

Overview

This course is designed to equip delegates with the knowledge and skills necessary to effectively manage performance within their teams or organisations.

Through a blend of interactive lectures, case studies, and practical exercises, delegates will explore key concepts such as setting performance expectations, providing constructive feedback, conducting performance appraisals, addressing performance issues, and fostering a culture of continuous improvement.

Table of Contents

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Course Details

  • Total Modules: 5
  • Total Duration: 1 Day(s)
  • Languages Available:
    English
  • Prerequisites:
    • Ability to read, write and understand English

Objectives

On completion of this course, delegates will be able to:

  • Define performance management.
  • Understand how performance management works and the tools to make it effective.
  • Learn the three phases of performance management and how to assess each stage.
  • Discuss effective goal-setting techniques.
  • Give constructive and developmental feedback on performance.
  • Identify Kolb’s Learning Cycle and its application in performance management.
  • Recognise the importance of motivation in achieving peak performance.
  • Develop a performance journal and create a sustainable performance plan.
  • Apply modern approaches such as 360-degree feedback and competency assessments to strengthen performance reviews.
  • Foster a culture of accountability and continuous improvement within their teams.

Delivery Methods

Course is facilitated by a competent subject matter trainer who utilises a combination of the following techniques to ensure that the session is practical and experiential:

  • Discussion
  • Role Play & Case Studies
  • Practical Exercises
  • Videos & Slide Shows
  • Games & Group Activities
  • Written Questions

Who should attend?

This course is ideally suited for:

  • Managers
  • Supervisors
  • Team Leaders
  • HR Professionals
  • Project Managers and Business Owners seeking to maximise team performance

Includes

  • Comprehensive Manual
  • Lunch & Refreshments (not applicable to on-site training)
  • Electronic Certificate (on successful completion of the course)
  • Electronic Delegate Feedback Questionnaire

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