MS Word (Introduction)

Overview

This one-day course equips participants with the essential skills to confidently create, edit, format, and print professional documents in Microsoft Word.

Delegates will gain a solid foundation in word processing, enabling them to prepare letters, memos, reports, and other business documents efficiently.

Course Details

Objectives

By the end of this course, participants will be able to:

Navigate the Microsoft Word interface and customise the workspace
Create, open, save, and manage multiple documents
Apply efficient text selection, editing, and formatting techniques
Use AutoCorrect, QuickParts, and Find & Replace to streamline document creation
Format text and paragraphs, including alignment, bullets, numbering, indents, and tabs
Apply proofing tools such as spelling, grammar, and word count
Adjust page layout settings including margins, orientation, headers/footers, and page numbering
Prepare documents for printing using print preview, scaling, and layout controls

Delivery Methods

This course is facilitated by a competent and experienced subject matter trainer using practical, hands-on learning methods including questions, discussions, exercises and assessments.

Who should attend?

Suitable for individuals in roles that require the creation of professional business documents, including:

Administrative Assistants
Office Administrators
Receptionists
Secretaries
Personal Assistants (PAs)
Customer Service Representatives
Junior Project Coordinators
Marketing or Sales Support Staff

Includes

Comprehensive Manual
Lunch and Refreshments (not applicable to on-site / online training)
Electronic Certificate (on successful completion of the course)
Electronic Delegate Feedback Questionnaire

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